Delivery
All purchased products from Made With Time are delivered to the buyer by courier.
The products are delivered worldwide by courier. The cost of the delivery is free for purchases over 500 lei.
For goods in stock, for orders received on the website and confirmed during the week, from Monday to Thursday until 16.00 (CET+1), the goods are delivered to the courier on the next working day. Orders received on the website and confirmed during the week, from Monday to Tuesday after 16.00, will be delivered to the courier within two working days, with the mention that working days for Made With Time deliveries are Tuesday to Friday between 10:00-16:00 (CET+1). Orders received on Fridays or the weekend will be delivered to the courier on Monday.
For goods that are no longer in stock and that have the option of placing orders, a period of 10 working days is added from the confirmation of the order to replenish the stock before the good can be delivered.
For the delivery of goods by courier, a delivery time of 48 hours is considered, unless otherwise agreed.
Shipping returns
Purchased goods can be returned within 14 days from the day the buyer receives the product from the courier company. The day when the buyer receives the product from the courier counts as the first day from the 14. Return shipping fee is borne by the buyer. Purchased goods must be returned in the original packaging and with the original tags and enclosed documents. Goods with signs of wear, which have been used, worn or damaged, will not be accepted for return.
The goods must be returned to Made With Time at the address: Gheorghe Lazar Str, no. 42, A first floor, flat 2, Post Code 300334, Timisoara, Romania . We encourage you to notify us in advance of any return by email to time@madewithtime.co and to accompany the returned goods with the return form.
For the returned goods that meet the return conditions, the value of the goods and, as the case may be, the cost of delivery, if this was carried out by one of the delivery methods on the madewithtime.co website, but not the cost of the return, will be reimbursed to the buyer within 14 days after receiving the product. Refunds will be made using the same payment method as the original purchase, unless otherwise specified.
The online payment processor will have no obligation to bear any of the expenses related to your request for return and refund of the amount paid and will not be liable to you in any way.
For any information regarding the return of your products, please contact us at time@madewithtime.co.
Need help?
Contact us at time@madewithtime.co for questions related to refunds and returns.